Data We Store & Retention
Effective 30 September 2026 · Beta 0.9
In short
Every kind of data the app stores, where it lives and how long we keep it. Money records are kept longest, because Indian law requires it. Everything else is kept only as long as it's useful for claims, audits and disputes.Where data is stored
- Database: managed PostgreSQL, encrypted in transit, with daily backups.
- Photos and receipts: private cloud storage (Google Cloud Storage, Mumbai region), never publicly accessible.
- On your phone: only a sign-in cookie, and GPS points waiting to upload during a trip (see Cookies & Local Storage).
Retention by category
| Data | Kept for | Reason |
|---|---|---|
| Wallet ledger, reimbursements, payouts, bank details used for payouts | 8 years after the financial year | Books of account: Companies Act, 2013 s.128; Income-tax rules |
| Trips: distance, amounts, approvals and remarks | 8 years | Supporting records for payments |
| Raw GPS points of a trip | 3 years after the trip is paid or rejected | Disputes and audits; after that, only the calculated distance is kept |
| Odometer, visit and receipt photos; travel tickets | 3 years after the trip or claim is paid or rejected | Evidence for claims |
| Travel claims (bus, train, cab) and their approvals | 8 years | Supporting records for payments |
| Customer visit details (name, mobile) | 3 years after the trip | Proof of field visits |
| Security audit log, sign-in history | 3 years | Security investigations |
| Problem reports and ideas | 2 years after they are resolved | Improving the app |
| One-time sign-in codes | Minutes (they expire after 10 minutes) | Sign-in only; only a hash is stored |
| Your employee profile | Duration of employment + 8 years | Linked to financial records |
Beta note: automatic deletion jobs for these periods are being finalised. Until then, data is kept and protected as described in the Privacy Policy.
When you leave the company
Your account is disabled immediately, so you can't sign in and your sessions end. Records are then kept for the periods above and deleted or anonymised afterwards.
Requesting your data
Most of your data is visible in the app. For a full summary, or to request correction or erasure, email the Grievance Officer listed in the Privacy Policy.